Technical issue: In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official system but the payment gateway service clearly mentions the confirmed settlement thereafter the school’s account receives the payment. We manually submit the payment in our system. It should take 7-10 working days for the payment to be credited in institution’s account. Multiple Payments Case: If double payment happens and the payment gateway service clearly mentions it, The school will refund the payment after the institution’s account receives payment and an application for the same is e mailed to the e mail address as mentioned below under “email@example.com” Tab. The Process would take 7-10 working days for return back of the excess payment or the same also be adjusted with the upcoming fees payment.
Other Payments Case: In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the institution and the institution’s decision would be final.